Frequently Asked Questions

General

• How does Upwardli work?
• How much can I spend on the Upwardli Credit Builder?
• How much does the Upwardli Credit Builder cost?
• What do I need to apply?
• Will Upwardli perform a hard credit inquiry when I apply?
• Why is credit reporting important?

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Error Handling

• I did not sign-up for Upwardli. What can I do?
• How do I report a fraud transaction? How do I report an incorrect/duplicate charge?

Reporting

• When does Upwardli report to the credit bureaus?
• Which credit bureaus does Upwardli report to?

Verification

• What is required to open an Upwardli account?
• How does Upwardli verify my identity?
• Why do you need my verification documents and what documents are acceptable?

Payment

• When do I need to pay?
• Will I be charged a fee if my payment is late?